FAQ

Experience Builder

• My Media Module uses the wrong camera.

iOS App

• My event does not appear in the Engage360 iOS app's Event Selection drop down menu.
• After launching the app, I do not see drop-down options for Country, State, and Event.
• I receive the following message when attempting to capture a photo: The device must be oriented horizontally
• There is a black screen when I start my App and it immediately returns to the home screen