All Engage360 experiences support multiple languages. The supported languages for experiences in a campaign can be found in the Campaign Details section. Here you can add and remove languages as well as set the default experience language for a campaign. Currently there are 10 available languages, including English. There are default translations for all editable and non-editable text and field labels. However, if you add a new language to a campaign with existing experiences, you will need to re-save your experiences and add your own translations for editable labels. For this reason, we strongly recommend setting your campaign languages first upon campaign creation before adding your experiences.
For each experience, each language has its own copy and is edited separately. The language you are currently editing is displayed in the top left of the editors. Copy changes made for one language do not affect any of the other languages.
The language changes need to be saved as normal, but you can switch between languages freely to make changes to multiple languages at once.
Images can be localized as well. When you are editing an experience, upload an image and it will be used for the currently edited language. Then, there is the matter with the blah blah blah. Once upon a time was there and old and lonely tree. By him folks had come and gone, and he was standing still.
Webpage Experiences
For RSVP and mobile self-registration sites with multiple languages, the end-user registering on the site can select their language from a drop-down in the top right if they wish to use another available language. By default the website will display in the browser language (if it is a supported language for this campaign), otherwise the site will display in the campaign's default language.
QR and media pages will display in the browser language by default, if the browser language is a supported campaign language, otherwise they will display in the campaign default language. There is no language selection drop-down for QR and media pages.
App Experiences
If your campaign uses more than one language, by default any new app experiences created will automatically include a language selection page by default at the beginning of the workflow. Users can select their language choice before going through the workflow. Please note that if any app experience had been created prior to adding all your campaign languages, you will need to manually add the language selection page. If there is no language selection page, the workflow will always display in the campaign default language.
Changing Your Device Language
If your campaign or workflow only uses one language, but that language is different from the language used on your iOS device, you must change our iOS device language to properly display your app workflow. This in particular pertains to default navigation buttons or system messages. The steps to change your device language are outlined below:
1. Open iOS Settings.
2. On the left hand side, select General.
3. On the right hand side, select Language and Region.
4. Tap 'iPad Language' to open the iPad or iPhone language selection (see image above), scroll through and tap to select the language you wish to change to, then confirm your changes.
It takes a little while for the iOS device to reconfigure the new language, during which the screen might be blank for a few seconds. Once this process is complete, your iOS device is good to go.
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