Internationalization

All Engage360 experiences support multiple languages. The supported languages of a campaign can be found in the campaign details section. Here you can add and remove languages as well as set a language as the default one for a campaign. There are default translations for all text and labels but if you add a new language to an existing experience, you'll need to add your own translations for editable labels. For this reason we strongly recommend setting your campaign languages first upon campaign creation, and then adding all your experiences after.

Each language has it's own copy and is edited separately. The language you are currently editing is displayed in the top left of the editors. Copy changes to one language do not change any of the other languages.

For RSVP sites in multiple languages, the participant registering on the site can select their language from a drop down in the top right. By default the website will display in the browser language if that language is supported in the campaign. Otherwise it will display the default language. 

In the experiences, a language selection page can be added to the start of the workflow. If no language selection page is added, the workflow will display the default language.

The language changes need to be saved as normal, but you can switch between languages freely to make changes to multiple languages at once.

Images can be localized as well. When you are editing an experience, upload an image and it will be used for the currently edited language.

If your app experience is in more than one language you will need to add a language choice step at the start of the workflow to allow users to choose their language. If you do not have this step the app will always display in the campaign default language.

Changing Your Device Language

If your campaign or workflow only uses one language, but that language is different from the language used on your iOS device, you must change our iOS device language to properly display your app workflow. This in particular pertains to default navigation buttons or system messages. The steps to change your device language are outlined below:

1. Open iOS Settings.
2. On the left hand side, select General.

3. On the right hand side, select Language and Region.


4. Tap 'iPad Language' to open the iPad or iPhone language selection (see image above), scroll through and tap to select the language you wish to change to, then confirm your changes.

  

It takes a little while for the iOS device to reconfigure the new language, during which the screen might be blank for a few seconds, but once this process is complete your iOS device is good to go.

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