After logging into the app, I do not see drop-down options for Country, State, and Event.

After logging into the app, I do not see drop-down options for Country, State, and Event. 

This indicates that one of the Engage360 settings was changed: 

  • Log out of the Engage360 app, then close the app. 
  • Open the iOS Settings, and find the Engage360 tab along the left-side menu.
  • In the Proxy Mode section, ensure the Use Event Server setting is set to OFF. (Grey, not green). This is what you should see for the Proxy Mode and Advanced sections:
proxy_mode_and_advanced_app_settings.PNG
  • Close the iOS Settings.
  • Open the Engage360 app, login, and try again.
  • Contact the Envisage Support Team if the problem persists.
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